Refund Policy

📦 Return Eligibility

All product sizes are clearly mentioned in the product specifications. Please review the size carefully before placing your order.
Size-related issues are not eligible for return or refund.

• Returns are accepted within 7 days from the date of delivery.
• Items must be unused, in original condition, and in original packaging.
• A receipt or proof of purchase is required.

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🎥 Unboxing Requirement

Customers must record a full unboxing video (360° view) in clear lighting while opening the package.
This is mandatory proof for damage or defect claims.

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🚚 Return Shipping Charges

• A return shipping fee of ₹120 will be deducted from your refund amount.
• Customers are responsible for sending the product back.

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❌ Non-Returnable Items

Due to hygiene and safety reasons, the following items are not eligible for return:

• Nose Pins (Naths)
• Toe Rings
• Earrings (including sets with earrings)
• Body piercing products
• Hair accessories
• Face masks
• Gift cards
• Health & personal care items

Additionally, we do not accept returns for:

• Perishable goods (food, flowers, etc.)
• Newspapers or magazines
• Hazardous or flammable materials

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⚠️ Partial Refund Conditions

Partial refunds may be granted in the following cases:

• Items showing obvious signs of use
• Opened media products (CDs, DVDs, software, etc.)
• Damaged or incomplete items not caused by us
• Returns requested after 7 days

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💰 Refund Process

Once your return is received and inspected:

• You will receive an email confirmation.
• If approved, your refund will be processed to your original payment method within a few days.

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⏳ Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again
2. Contact your credit card provider
3. Contact your bank (processing times may vary)

If the issue persists, contact us at: info@snissglow.com

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🏷️ Sale Items

• Only regular-priced items are eligible for refunds
• Sale items are non-refundable

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🔁 Exchanges

We only replace items if they are defective or damaged.

• Minor color or design variations from website images are not eligible for exchange
• Exchanges are only possible if the same product is available in stock

To request an exchange, email us at: info@snissglow.com

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🎁 Gifts

• If marked as a gift, you will receive a gift credit after return approval
• If not marked as a gift, the refund will be issued to the original purchaser

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📬 Return Address

Please send your returns to:

Bootsy Returns
Bhagawant Nagar, Palia Kalan Kheri Uttar Pradesh 262902, India

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🚚 Shipping Notes

• Return shipping costs are non-refundable
• Delivery time for exchanged products may vary depending on your location

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If you have any questions, feel free to contact us at info@snissglow.com.
We’re here to help! 💛